Find practical answers below, or email support@aichemyapp.com. Include your device model, iOS version, app version if known, and a short description of the issue. Please do not send passwords or private proof photos.
75: Better Her subscriptions are billed and managed by Apple.
Try the same sign-in method and email address you used when you created your account. If you are still stuck, email support@aichemyapp.com with the email on the account. Never include a password or one-time code.
Proof photos are private by default. Share only through the choices you make in the app, and do not attach private photos to a support email unless our team asks for a specific file to diagnose an issue.
In the app, open Settings and choose Delete Account. This starts deletion of your account and associated app data from active systems. Processors and protected backups can take additional time to complete. If you cannot sign in, contact privacy@aichemyapp.com from the account email address. Deleting your account does not cancel an Apple subscription.
Use the in-app report and block controls when content or an account crosses a boundary. If you cannot use those controls, email support@aichemyapp.com with the account or content details and a short description. Do not share someone else’s private information.
Daily reminders are scheduled locally on your device. Check iPhone Settings → Notifications → 75: Better Her if a reminder is not appearing, and confirm notifications are enabled in the app.
Email support@aichemyapp.com. A useful subject line is “75: Better Her support”, followed by your iOS version, app version, and what you expected to happen.